Fixes or workarounds for recent issues in classic Outlook for Windows

Comments · 5 Views

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.



Fix Outlook Not Opening After Windows Update

The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on connection status shows disconnected the field headers. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.

Fix Outlook Not Opening After Windows Update

Some Web-based Outlook add-ins don't work in when using on premise Exchange 2013



To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your Quick Access Toolbar. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. Upgrade to Microsoft Edge to take advantage of the latest features, repair corrupted OST in Outlook security updates, and technical support. If you use the cloud-based Microsoft 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting.

Outlook Known issues in September 2024 updates



  • As your mailbox size increases, more resources are required to open each folder.
  • If you use the cloud-based Microsoft 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting.
  • Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.
  • You must have at least three user accounts on the computer to complete these steps.
  • To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.
  • If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.


The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help.



Outlook known issues in the June 2018 updates



Fix Outlook Not Opening After Windows Update

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

Outlook Known issues in November 2023 updates



MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.



If you've already clicked the Accept button in Outlook 2016, you won't be mailbox not updating on IMAP able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). There is a new version of outlook that is web based, but still works like an app, and has less problems.

Step 2 - Make sure that Outlook isn't in use by another process



When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

Outlook Known Issues in November 2021 updates



Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
Comments